Using a Chat or Instant Message Client

We're here to help. You can reach us through one of several Instant Messenger services.

Add us as a buddy, then send a message when you are having a technical or administrative problem.

Instant Messenger Service	Our Online ID
AOL's AIM	emersonsbarrev
Yahoo	assistemerson
GoogleTalk	assistemerson

Frequently Asked Questions

What kind of software do I need to install?

If you have an account on AOL, Yahoo, or Gmail, you can use their software or web interface to chat with us. You will need to have an account on one of these to send and receive messages.

• Yahoo Messenger (info, download)

• Google Talk (for Windows users) (info | download)

  Here is a "getting started" page with pictures and much more Google Talk help. This page offers set-up instructions for a variety of alternative clients. We can assist you with set-up by telephone if you wish.

• AOL's Instant Messenger (info, download)

Alternative IM clients (Each choice can do many accounts in one!)

• Adium for the Mac (OS 10.3.x) (info | download)

• iChat for Mac (OS 10.4.x -- already installed)

• Gaim for Windows (info)

• Psi for Windows or Mac (info | downloads)